B_LIMITLESS PRIVACY POLICY

Last updated: 22 August 2025

READ THIS POLICY CAREFULLY BEFORE BROWSING THIS WEBSITE OR USING ANY OF OUR SERVICES. YOUR CONTINUED USE OF THIS WEBSITE AND OUR SERVICES INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. YOU CANNOT USE THIS WEBSITE OR OUR SERVICES IF YOU DO NOT ACCEPT THIS POLICY. ALL SECTIONS OF THIS POLICY ARE APPLICABLE TO USERS UNLESS THE SECTION EXPRESSLY STATES OTHERWISE.

Please read this Privacy Policy carefully before using our website or services. By continuing to use our website or services, you confirm that you have read and agree to this Privacy Policy. If you do not agree, you may not use our website or services.

1. Personal Information We Collect

1.1 “Personal Information” is defined in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
1.2 We collect Personal Information to provide and improve our services. This may include:

  • First Name & Surname

  • Email Address

  • Phone Number

  • Physical Address

  • Business Name & Registration Number

  • VAT Number

  • Website Address/URL

  • Billing and payment details
    1.3 We do not collect sensitive information (e.g., race, political views, religion) unless required by law or with your explicit consent.

2. How We Use Your Information

By using our website and services, you consent to us processing your information for the following purposes:

  • Delivering and managing our services.

  • Responding to enquiries or support requests.

  • Sending service-related communications (e.g., updates, invoices).

  • Providing marketing communications where you have consented.

  • Compliance with legal or regulatory requirements.

  • Security, fraud prevention, and administrative purposes.

3. Data Storage & Security

3.1 We use industry-standard measures to protect your Personal Information from loss, misuse, or unauthorized access.
3.2 Your information is stored securely on our systems or in trusted third-party platforms we use for service delivery.
3.3 While we take reasonable steps to protect your data, no method of transmission or storage is 100% secure.

4. Sharing of Personal Information

4.1 We do not sell or rent your Personal Information to third parties.
4.2 We may share information with:

  • Trusted suppliers and service providers (e.g., hosting providers, payment processors).

  • Affiliated companies or contractors working on our behalf.

  • Regulators or authorities if required by law.
    4.3 If services involve third parties (e.g., hosting, plugins, payment gateways), they may need limited access to your information to perform their functions.

5. Cookies & Tracking

5.1 Our website uses cookies to improve functionality and user experience.

  • Session cookies: temporary and expire when you close your browser.

  • Persistent cookies: stored on your device for future visits (do not store personal data).
    5.2 You can disable cookies in your browser, but some features of our website may not function properly.

6. International Data Transfers

6.1 If you are an international client, your data may be transferred outside South Africa.
6.2 Where data is transferred internationally, we will ensure compliance with GDPR or other applicable laws.

7. Your Rights

You have the right to:

  • Request access to your Personal Information.

  • Correct or update inaccurate information.

  • Withdraw consent for marketing communications.

  • Request deletion of your data (subject to legal or contractual obligations).

  • Lodge a complaint with the Information Regulator (South Africa) or your local data authority.

Information Regulator Contact Details (South Africa):
📞 +27 (0)10 023 5207
📧 [email protected]

8. Retention of Information

We will not keep your Personal Information longer than necessary. Information is retained only as required to:

  • Provide services,

  • Fulfil legal or contractual obligations,

  • Resolve disputes or enforce agreements.

9. Children

Our services are not directed at individuals under the age of 18, and we do not knowingly collect their information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, services, or practices. Updates will be posted on this page with a revised “last updated” date.